UPDATED July 2008 : Please see below for updated solution to this problem
Again and again I see people complain about this error message (e.g. CISCO VPN Client Software on Windows Vista)
This is actually a quite easy (but annoying) thing to fix. Here's the 100% reliable method I use to fix this.
- In Network Connections, right-click your Cisco Systems VPN Adapter which should be disabled and enable it
- Right-click your Cisco Systems VPN Adapter again, this time selecting "Diagnose", and you should get the following prompt (your adapter may be numbered different from Local Area Connection 3)
- Select "Reset the network adapter ........ ", this will take a while (around 60 seconds on my laptop)
- Windows will again prompt you saying the IP configuration is still invalid, ignore this and just press Cancel.
- Go back to the Network Connections, right-click your VPN Virtual Adapter and Disable.
- Now open Cisco VPN, and you should be able to connect without any issues.
The problem will reoccur every time the connection is not cleanly closed - i.e. suspend / hibernate / loss of signal. However all you need to do is follow the above steps and it'll reset itself.
Update: This problem has been fixed in Cisco VPN Client 5.0.03.0530. Please speak to your Cisco supplier to obtain this new version. When disconnecting from a VPN connection it appears the new client performs these actions for you automatically (it takes around 60 - 90 seconds now to disconnect from the VPN session). I am unable to redistribute the client from this site - please speak to your Cisco supplier / IT Team.
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